Talk to buyers while they are still on your website.
See who is on your site right now, which pages they read and where they came from. Start a chat that opens in their widget, ring them from the desk, or let them book a demo in the chat. Every name and email they give goes into your contacts.
The parts of NewDesk that sell.
Built on the same visitors list, calls and inbox your support team uses.
Live visitors
Who is here, and what they read
The visitors list shows who is online, the pages they opened in order, where they came from, the campaign that brought them, and the forms they used.
Calls right now
Ring a visitor on the site
Pick someone who is on the site and ring them. Their widget rings, and you are in a voice or video call without sending a meeting link.
Booked calls
Demos booked in the chat
When a visitor asks to talk, Warren offers times from your team's hours and books one. The booking is written on a ticket, and a confirmation email goes out.
Forms in chat
Forms that fill your contacts
Warren puts one of your forms in the chat when the conversation calls for details. What they type goes into contacts, and onto the ticket if the chat has one.
From first visit to follow-up.
Everything a buyer does and says is on one desk, next to the call.
They arrive
Analytics shows where your visitors come from, and the live list shows who is reading which page right now.
You say hello
Send a message over their launcher, or start a conversation that opens in their widget. The offer card can put your pitch and a link in the chat.
You talk
Ring them from the desk, or let them book a demo. Ask a teammate to join the call when a question needs them.
You follow up
Their details are in contacts. Replies from the ticket go out by email, and their answer lands on the same ticket.
Sales, in questions.
The things teams ask before they switch. If yours is not here, the widget in the corner answers from the same training our own desk runs on.
Yes. From the visitors list, send a short message over their launcher, or start a conversation that opens in their widget. To reach everyone on the site at once, send a broadcast.
No. Ring a visitor who is on your site and their widget rings. Booked demos are joined from the same widget when the time comes.
In contacts. Anyone who gives an email in a booking, a form or a chat is kept there with their name and phone number, and a chat that becomes a ticket carries them too.
Yes. Connect Slack, Discord or Microsoft Teams and the team is told when a ticket is created, answered or solved. Webhooks send the same events to your own systems.
The other ways teams use it.
The same desk, set up for different work. See all NewDesk solutions.
Meet your buyers on the page they are reading.
Start with 30 days free. Install the widget, switch on calls, and watch the visitors list fill up.