Tutoring sessions and student questions, on your own website.
Students book a session in the chat and join it on video, with a screen shared when the work needs one. Questions about courses and dates are answered from your own pages, and the rest go to your team.
What a tutoring team runs on.
Sessions around the school calendar, and the questions in between.
Booked calls
Sessions around the term
Set the session length and notice, and block out breaks and holidays so nothing is offered on them. Each day of the week can take calls or be chat only.
Screen sharing
Work through it together
Tutor and student can each share a screen from a desktop browser, so a problem set or an essay is in front of both of you.
Forms
Details without the back-and-forth
Write a form with text, email, phone and choice fields. Warren puts it in the chat when a student needs to give details, and the answers land in contacts.
The Board
One place for your tutors
The Board holds your team's training path in order and a post board, so a new tutor learns how you run sessions.
A session, before and after.
The question, the booking, the session and the follow-up on one desk.
The question
A parent or student asks about a course in the chat, and Warren answers from your site.
The booking
They book a time, get a confirmation email, and get a reminder ten minutes before.
The session
Tutor and student meet on video in the browser. Ask a second tutor to join the call if it helps.
The follow-up
Questions after the session come into the inbox by chat or email, and the answer goes back by email.
Education and Tutoring, in questions.
The things teams ask before they switch. If yours is not here, the widget in the corner answers from the same training our own desk runs on.
No. They book with a name and an email in the chat on your site, and join from the same widget in their browser.
Yes. Add days off as a date range with an optional reason, and nothing is offered on those days, whatever your hours say.
Yes, from a desktop browser. On a phone they can join with voice or video, but screen sharing needs a desktop.
Post an update on the desk and the widget reads it out under Latest news. To reach everyone on the site right now, send a broadcast.
The other ways teams use it.
The same desk, set up for different work. See all NewDesk solutions.
Let students book, join and ask from one place.
Start with 30 days free. Set your hours, train Warren on your course pages, and switch on calls.