Coaching sessions booked and held on your own website.
Clients book a session in the chat on your site and join it on video from the same place. Between sessions their questions come to one inbox, and the assistant answers the ones your site already covers.
Built around the session.
The parts of NewDesk a coaching practice leans on most.
Booked calls
Your calendar, your notice
Set the session length, how much notice you need, and how many days ahead clients can book. Block out a week away and no session is offered in it.
Screen sharing
Work on the same screen
Either of you can share a screen from a desktop browser: your worksheet, their plan, or a document you are going through together.
AI assistant
Answers about your programs
Warren, the assistant, learns your website, your docs and your own questions and answers. When a client asks for a person, he hands the conversation to you.
Stripe
Invoices and cancellations in the chat
Connect Stripe and a client who proves their email with a code can see their invoices. Switch on refunds or cancellations when you want the assistant to handle those too, inside limits you set.
One client, one thread of work.
The first question, the session and the follow-up all live on the same desk.
They find you
A visitor asks about coaching in the chat on your site. Warren answers from your pages and books a session when they ask for one.
They book
They pick a time in the chat, get a confirmation email, and get a reminder ten minutes before the session.
You meet
You join from the desk and they join from the widget, on video or voice. Ask a co-coach to join and their desk rings to bring them in.
You follow up
Their questions after the session come into the inbox by chat or email, and when they answer your reply, it lands on the same ticket.
Coaching, in questions.
The things teams ask before they switch. If yours is not here, the widget in the corner answers from the same training our own desk runs on.
Yes. They book in the chat on your website with a name and an email, and join the session from the same widget. There is nothing to install.
Yes. Set calls to voice, video or either. With either, the client chooses, and a camera can still be turned on during the call.
They can move or cancel it from the widget. A client holds one booking at a time, so booking a new time replaces the one they had.
No. Calls, the inbox and the assistant work without it. Stripe adds invoices, refunds and cancellations in the chat, for clients who have proved their email.
The other ways teams use it.
The same desk, set up for different work. See all NewDesk solutions.
Let clients book and join sessions from your site.
Start with 30 days free. Set your hours, switch on calls, and your widget offers sessions from then on.